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Shipping

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FREE SHIPPING

Free US Shipping on every order, every time.
This option is USPS Ground Advantage shipping, which generally runs about 4-7 days.
For fast shipping, you can upgrade to USPS Priority Mail or Priority Mail Express.
These are usually quicker, averaging 1-3 days, depending on your distance from the Dallas / Fort Worth area.
If you have questions or specific needs, please reach out to us before placing your order.

SAME DAY SHIPPING

All orders completed Monday – Friday by 1:00 pm will be shipped the same day.
Orders completed after the cut-off times will be shipped the following day.
(US Central Standard Time | Weekend & USPS Holiday shipping not available)

EXPEDITED SHIPPING

If for any reason you have specific shipping requests, don’t hesitate to let us know what you need, and we’ll take care of it.
Probably best to call or Live Chat, but if you prefer to get in touch with us, is fine. See hours and contacts below or on the Contact Page.

SHIPMENT TRACKING

All orders come with tracking.
Once your order has shipped, you’ll receive your tracking number in your shipping confirmation email.
From there, you can link to the carrier tracking page to get updates and to follow the progress of your order.
If you don’t receive your tracking email, please first check your spam folder.
If you can’t find it, just let us know and we’ll get your tracking number right away.

SHIPPING INSURANCE

Once your package is handed over to the shipping carrier, it’s literally out of our hands.
Shipping insurance will protect your package from loss, damage, or theft.
If you have any issues with your delivery, reach out to us at the information below.
We will work with you to get your issue resolved as quickly as possible!

CHANGES TO ORDERS

If you need to make order changes regarding products, quantities, shipping addresses, or anything else, get in touch with us as soon as you possibly can.
If your order has not shipped, we will be able to make the changes for you, no problem.
If your order has already shipped, let us know anyway and we’ll figure out the best way to get you taken care of.

Thanks, and let us know how we can help you!

Live Chat | 888.MY.KRATOM
Monday – Friday | 9a-5p | CST
support@wholeearthgifts.com
No card transactions are allowed for international shipping.
We respect federal, state, and city laws. Our shipping restrictions are detailed below on the footer, and they are automatically updated by WAAVE compliance.
Disclaimer: Kratom: Our products are not for use by or sale to persons under the age of 21 where applicable. Kratom is banned in the following areas: ALABAMA, ARKANSAS, INDIANA, RHODE ISLAND, VERMONT, CONCORDIA PARISH LA, and WISCONSIN. SARASOTA COUNTY, UNION COUNTY, MALHEUR COUNTY, DENVER CO, SAN DIEGO CA, CITY OF OCEANSIDE CA, JERSEYVILLE IL, ALTON IL, EDWARDSVILLE IL, FRANKLIN LA, RAPIDES LA, PARKER AND MONUMENT (COLORADO), ASCENSION AND GRANT PARISH (LOUISIANA), FRANKLIN (NEW HAMPSHIRE). WASHINGTON D.C., NEWPORT BEACH AND SEVERAL COUNTIES IN MISSISSIPPI. We do not ship internationally. ID verification is required for the following states: Florida, Tennessee, Virginia, West Virginia, Colorado, Oregon, Louisiana, South Dakota, Georgia. Enhanced Kratom cannot be shipped to Tennessee and Georgia. Kratom is NOT used to treat, cure, or mitigate any disease, illness, ailment, and/or condition. Please consult your doctor before consuming any new products. Kratom has not been tested on pregnant women. Please, see the FDA alert 54-15. We make no representations as to intended use or suitability for use. This product contains chemicals known to the state of California to cause cancer, birth defects, or reproductive harm. Specifically nickel, arsenic, and lead. For more information please visit p65warnings.ca.gov. We do not ship to military bases 

WAAVE Compliance